Shipping Policy

 

Last Updated: October 11, 2026

Thank you for shopping with Wild & Wise Co.! We're excited to bring you thoughtfully designed apparel and lifestyle products that celebrate individuality, comfort, and self-expression.

We want your shopping experience to be as smooth as possible. Please review our shipping information below.

Order Processing & Production

Many of our apparel items are made especially for you through our trusted print-on-demand production partners, including Printify.

Because these products are made to order, they require production time before shipping.

  • Estimated production time: Typically 2–7 business days.

  • Business days: Monday through Friday, excluding applicable holidays.

  • Busy seasons: Production may take longer during holidays, sales, and periods of high demand.

Production begins after your order has been submitted for fulfillment.

Shipping & Delivery

Shipping times vary depending on the product, fulfillment location, shipping destination, and carrier.

Your estimated delivery time includes both production and shipping.

Shipping estimates may be displayed during checkout or provided in your shipping confirmation.

Please understand that delivery dates are estimates and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your items, shipping destination, and available shipping methods.

Any applicable shipping charges will be displayed before you complete your purchase.

Multiple Packages

Because we work with different fulfillment partners, items from the same order may be produced and shipped separately.

This means you may receive multiple packages with different delivery dates and tracking numbers.

Don't worry — your remaining items may still be on their way!

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

Please allow time for the shipping carrier to update your tracking details.

Incorrect Shipping Addresses

Please double-check your shipping address before completing your purchase.

If you notice an error, contact us as soon as possible.

We will do our best to help, but once an order enters production or ships, we may not be able to change the delivery address.

Customers may be responsible for additional shipping charges caused by an incorrect or incomplete address.

Delayed, Lost, or Missing Packages

Although we work with trusted fulfillment and shipping partners, unexpected delays can sometimes occur.

If your package is delayed, please check your tracking information first.

If your tracking shows delivered but you cannot locate your package, check around your delivery area and with household members or your local carrier.

If you still need assistance, contact us with your order number and tracking details so we can review the situation.

Damaged or Incorrect Items

We want you to love your Wild & Wise Co. purchases!

If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery with:

  • Your order number

  • A description of the issue

  • Clear photographs of the product and any relevant packaging

We will review the issue and work toward an appropriate resolution, such as a replacement or refund when eligible.

International Shipping

International shipping availability, rates, and delivery estimates depend on the products and fulfillment partners involved.

When international shipping is available, customers may be responsible for customs duties, import taxes, and other fees imposed by their destination country.

Contact Us

Questions about your order?

We're happy to help! Contact us through support.

Wild & Wise Co.

Thank you for supporting our shop and choosing pieces that reflect your unique style.

Stay Wild. Shop Wise. ♡